Frequently asked questions

We aim to dispatch all orders within 2–5 business days. During launches or limited drops, processing times may be slightly longer.

Yes. Once your order has been dispatched, you'll receive a confirmation email with tracking details.

If your order hasn't been processed yet, we'll do our best to help. Please contact us as soon as possible at support@thepacebrand.com.

Currently, we offer shipping within the UAE and selected international destinations. More regions will be added soon.

Estimated delivery times:

• UAE: 1–3 business days
• International: 5–12 business days

Delivery times may vary depending on customs and courier operations.

We are a small, intentional brand and we handle every order with care.

If something isn't right, reach out to us directly at support@thepacebrand.com within 14 days of receiving your order. We review every case personally and will always do our best to find a solution.

We are currently building our formal exchange process. In the meantime, we believe in honest conversations over automated policies.

Find Your Pace — and if something gets in the way of that, we want to know.

Our pieces are designed with a relaxed unisex fit. For a more oversized look, we recommend sizing up.

PACE products are developed in collaboration with Ciscla SRL, a concept studio based in Argentina specializing in conscious production, design, planning, and creative development.

From the beginning, we wanted to build PACE with partners who shared our values around intentionality, quality, and long-term thinking.

At PACE, we believe the way you create something matters just as much as the final product itself. That's why we chose to work with a team rooted in collaboration, thoughtful production, and a human-centered approach to brand building.

For us, conscious creation is not a trend. It's part of the foundation.

PACE Experiences are curated sports and lifestyle retreats combining elite tennis coaching, movement, wellness, and meaningful connections.

Our retreats are open to all levels unless otherwise specified.

PACE is built for people pursuing growth, balance, health, and intentional living, on and off the court.